The warranty is provided by „GARANTIE A+“ with its seat in Olten SO. It offers warranty extensions for vehicles of its members, to ensure mobility and financial security and help in case of technical defects.
The warranty covers repairs due to technical defects on the covered vehicle parts, as defined in the warranty terms. The coverage varies depending on the chosen warranty package (A+, A++, A+++).
The warranty applies to members of „GARANTIE A+“ who have completed a valid warranty agreement. It applies to the respective vehicle named in the agreement.
The contribution for the financial help is determined by the vehicle type, the chosen coverage (A+, A++, A+++) and the duration of the warranty. The exact costs are recorded in the warranty agreement.
The start, duration and validity of the warranty are defined in the warranty agreement. If the payment is not made or the payment deadline is exceeded, the warranty does not exist.
Members or their representatives can revoke the warranty within 14 days after signing the warranty agreement without giving any reason. The revocation must be made in writing and the entry must be confirmed by GARANTIE A+. The same right applies to the warranty provider.
„GARANTIE A+“ treats the data of the members confidentially and uses them exclusively for the processing of warranty claims. The data is processed in accordance with the applicable data protection laws and not without the consent of the member. In the context of warranty declarations, the member is allowed any necessary exchange for the purpose of warranty verification.
The warranty covers specific repairs and the exchange of vehicle parts that are required due to a technical defect. The exact parts and systems that fall under the warranty are defined in the agreement and vary depending on the chosen warranty package. Events from outside or improper use of the component lose any claim to warranty performance.
The warranty runs over the period defined in the agreement. The warranty can be completed for different durations, typically in months or kilometers, whichever is reached first.
This will be generated automatically when ordering and will be individually tailored to each vehicle.
The warranty can be extended within 14 days after ordering, at the request of the member, to cover additional vehicle parts or systems that are not included in the standard packages.
The costs for diagnostic work, which are required to determine a warranty claim, are covered by „GARANTIE A+“ if the defect turns out to be a covered damage. The maximum duration is 1 hour for this. Setting work, such as a technically necessary adjustment, is covered when the warranty claim is fully accepted.
Parts that are used multiple times in a vehicle (e.g. spark plugs, light bulbs) are only covered by the warranty if the defect is not due to normal wear and tear. Additionally, the member has to bear the individual share for each part.
Any modifications to the vehicle that result in a performance increase will lead to the loss of the warranty.
In the event of a warranty claim, this must be reported immediately to GARANTIE A+. Repairs can only be carried out after approval by GARANTIE A+.
Warranty claims abroad must be agreed with GARANTIE A+ before the repair begins. The costs will be reimbursed after returning to Switzerland, provided the repair was carried out at an approved partner.
Approved repair partners are workshops that are contractually bound and/or authorized by GARANTIE A+ to carry out repairs within the scope of the warranty.
The warranty applies exclusively within Switzerland.
The maximum coverage amount per calendar year for this warranty agreement amounts to CHF 5000.
In the event of an economic total loss, the market value of the vehicle before the damage event is used for the calculation of the compensation.
These warranty terms can be changed by GARANTIE A+. Changes take effect after written notification to the members.
For all disputes arising from or in connection with these warranty terms, the court at the seat of GARANTIE A+ in Olten SO is competent.